Well, since the kid was a red-eyed, shivering wreck, I had to be the organised one and lend her a pen and make sure she got all the details of mine she needed as well as me getting hers. I even ended up staying with her while her parents showed up, 'cos I would have felt bad driving off and leaving her weeping parked by the roadside.

Sadly, I've done this crap often enough now that it just doesn't fluster me any more!